All Waterford range cookers are guaranteed for TWO years. This relates to domestic installations only and not to commercial premises.

CG Service repair all Waterford products for N.Ireland in and out of manufactors warranty.

To request a service call on a Waterford appliance which is still under its manufacturers warranty, Waterford request that you contact them direct on,

028 8772 2195

Waterford Quick Fixes

CG Service engineers are frequently called out to customers home to find that the problem is very easy to fix. So, before you call us out we have listed here the most common easy fixes to check. If you try these and the appliance still is not working then book a service call here.

It’s always a good idea to check the troubleshooting section of your user manual before contacting an engineer.

You can download a manual straight to you PC from this web site.

The Top 3 easy fix faults frequently reported to us are -

1 Gas burners sparking but not lighting

Check for over spill onto small brass jet below burner. This can be cleaned using some fuse wire

2 Having problems with the gas burners?

We recommend the appliance gas installation is checked once a year for correct pressure, soundness and leaks or at least once every five years when the bottle hoses should also be changed. This is a "Gas Safe" recommendation. It’s surprising how many problems stem from poor gas pressure.

3 Oven completely dead. No thermostat light, heat and (if applicable) fan operation

Always check the cooker time clock is set and not flashing. This also applicable on Gas ovens.

Want to Request a Service Call? Call 028 9085 4000 or click here